SMTP Configuraion

Possible scenarios#

Option 1. Use default @<tenant>.myc1.eu domain#

This is de default scenario. Incomming and outgoing mail will be handled by myc1 smtp server. You don’t have anything to do for that

Option 2. Use one of your subdomain.#

If you would like to use email with your subdomain. For instance meeting.youcompany.com. Incomming and outgoing email will be handled by myc1 server. Only dns configuration will be required on your domain.

Dns to configure, i.e. :

{
  meeting.yourcompany.com.                     MX            <tenant>.myc1.eu.
  meeting.yourcompany.com.                     TXT/SPF       "v=spf1 include:spf.myc1.eu -all"
  default._domainkey.meeting.yourcompany.com.   CNAME         default._domainkey.myc1.eu.
  _dmarc.meeting.yourcompany.com.               TXT           "v=DMARC1; p=reject; rua=mailto:yourname@yourcompany.com"
}

If you would like to configure direct access to an application you can also configure a CNAME record for each. i.e. :

{
  portal.yourcompany.com.                     CNAME            <tenant>.portal2.myc1.eu.
  meeting.yourcompany.com.                    CNAME            <tenant>.meeting.myc1.eu.
  ...
}

In any case, you need to let us know this in order to update the configuration on our side.

Option 3. Share your email domain.#

If you would like to use email with your domain. For instance user the email entrance@yourcompany.com. As email to @yourcompany.com are handled with your company mail server, you need 2 things:

1. Forward incomming mail to our mail server. A forward need to be done for each email you want to use. i.e. :

{
entrance@yourcompany.com   ->    entrance@<tenant>.myc1.eu
meetingroom1@yourcompany.com   ->    meetingroom1@<tenant>.myc1.eu
  ...
}

2. Allow outgoing email, for this you will need to configure your mail server to allow relay from the ip of mail.myc1.eu (for office365, you can via the admin center. Details here). Complete procedure with screenshots.